{"id":64,"date":"2023-11-29T14:17:58","date_gmt":"2023-11-29T14:17:58","guid":{"rendered":"http:\/\/mlcdigital.com\/?page_id=64"},"modified":"2023-11-29T14:21:13","modified_gmt":"2023-11-29T14:21:13","slug":"customer-support","status":"publish","type":"page","link":"http:\/\/mlcdigital.com\/hosting\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"
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Customer Support<\/h1>
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Context Help<\/h2>If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will show up. It contains elaborate info about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can swiftly return to your work.<\/div>\n

Video Tutorials<\/h2>We have a wide variety of tutorial video clips describing how to work with our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.<\/div>\n

F.A.Q.<\/h2>If you can't discover the solution you are looking for, have a look at our comprehensive Frequently Asked Questions database, which includes questions asked by real customers and provides real solutions. We constantly update our Frequently Asked Questions section with new entries in an attempt to cover all the innovations and new additions to our platform.<\/div>\n

Ticketing System<\/h2>If you still can't find the answer you need in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24x7x365 and ready to help you with any query. Each support ticket you open will be responded to within one hour (the average support ticket response time is about 20 mins), so you will never have to wait a long time to get an answer to your question.<\/div>\n <\/div>\n
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Contact Details<\/h3>\n US Toll Free Phone: +1-855-211-0932<\/strong>
\n\tUS International: +1-727-546-HOST(4678)<\/strong>
\n\tUK Phone: +44-20-3695-1294<\/strong>
\n\tAU Phone: +61-2-8417-2372<\/strong>
\n\tOUR ID: 126324<\/strong>
\n\t
\n\tSales Lines Working Hours:<\/strong>
\n\tMonday to Friday:
\n\t10.00 AM - 06.00 PM GMT\/UK
\n\t05.00 AM - 01.00 PM EST\/USA
\n\t08.00 PM - 04.00 AM EST\/AU

\n\t\n\temail: support@propersupport.com<\/a>

\n\tOnline Contact Form<\/a>

\n\t\n\tCheck your server status<\/strong>\n\tTo check the status of your server if you think there is a problem, please go to: www.properstatus.com<\/a>\n <\/div> \n
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